|Conflict exists where people think it exists,
whether or not there are opposing issues. During stressful times,
healthy families tend to work as a team because of their high level
of loyalty to the family unit. They trust the skills and motives of
other family members to resolve the conflict in a mutually satisfying
to resolve conflict:
the problem. It's easy to know that something is wrong, but
quite another to name and confront the problem. Express it explicitly
and as soon as you realize there's a problem. Don't shelve your
anger or resentments because eventually you will explode long
after you could have done something about the initial problem.
There usually are multiple issues at play and each needs to
be dealt with separately.
person needs to state his or her position. This means telling
the other person how you feel about the issues as you enter the
conflict. Before stating your position, think it through, formulate
your ideas and be able to articulate clearly how you feel. The
better you can describe your side of the conflict, the better
the chance is that you will be understood.
underlying concerns or interests. Instead of looking at the issue
as my way or your way, examine each position, seeking to understand
the other's position. This may require openness, humility, and
even apology as you discover how the other person sees the event.
active listening skills. Good communication involves talking and
listening. Speak only for yourself, saying what you mean and meaning
what you say. Say, I feel angry when you come home late because
I think you don't care, instead of, you never do what I tell you
to do. Listen for what the other person really means, especially
if he or she is not articulating his or her feelings. Don't be
planning your rebuttal statement
possible solutions. When you genuinely listen to the concerns
of another, and state your own position accurately, you will be
surprised to discover that you often share the same concern. Look
at all possible solutions, from the silly to the profound.
mutually satisfying solutions. If each person can be satisfied
with the proposed solution, there will be a higher degree of success.
to the solution. Decide to resolve the conflict so that you and
the other person can begin to restore your relationship and change
behaviours that can lead to recurring issues of conflict.
more information contact : firstname.lastname@example.org
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